Terms and Conditions
Terms and Conditions
Effective Date: August 21, 2026
These Terms and Conditions (“Terms”) govern your use of the Grozina, LLC website, www.grozina.com (the “Website”), and, where applicable, the purchase or provision of professional services by Grozina, LLC (“Grozina,” “we,” “us,” or “our”).
Grozina, LLC is a Florida limited liability company registered with the Florida Department of State under document number L17000207057, effective October 5, 2017.
By using the Website, submitting an inquiry, requesting services, entering into a proposal or agreement, or purchasing services from Grozina, you agree to these Terms. If you are entering into an agreement on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
Where Grozina and a Client enter into a separate written agreement, proposal, statement of work, or services agreement, that agreement will govern the specific services and commercial terms covered by it. In the event of a conflict, the specific written agreement will control over these general Terms.
Services
Grozina provides professional marketing, communications, public relations, advertising, branding, creative, digital, social media, search engine optimization, website, event, photography, graphic design, consulting, and related services.
The specific services to be provided, deliverables, timelines, fees, payment terms, and other project requirements may be established in a written proposal, statement of work, services agreement, order, invoice, or other written confirmation accepted by both parties (collectively, the “Service Agreement”).
Grozina is not obligated to provide services that are outside the scope of an applicable Service Agreement unless the parties agree otherwise in writing.
Additional work, revisions, deliverables, meetings, expenses, or services outside the agreed scope may be subject to additional fees.
Proposals and Acceptance
A proposal or quotation provided by Grozina describes the services and pricing contemplated at the time it is issued.
A project becomes binding upon acceptance by the Client and confirmation by Grozina, execution of a Service Agreement, payment of a required deposit or initial invoice, or commencement of work, as applicable.
Grozina reserves the right to decline a prospective engagement at its discretion, subject to applicable law and any existing contractual obligations.
Client Responsibilities
The Client agrees to provide Grozina with accurate, complete, and timely information, materials, approvals, access credentials, and other resources reasonably necessary to perform the services.
The Client is responsible for:
- Reviewing materials and deliverables;
- Providing timely feedback and approvals;
- Ensuring that information and materials supplied to Grozina are accurate;
- Obtaining necessary rights, licenses, permissions, and releases for materials provided to Grozina;
- Ensuring that Client-provided claims, statements, representations, and advertising content are accurate and legally permissible; and
- Meeting its payment obligations.
Delays caused by the Client or by circumstances outside Grozina’s reasonable control may result in corresponding adjustments to project timelines.
Client Materials
The Client retains ownership of materials, trademarks, logos, photographs, documents, data, content, and other intellectual property supplied by the Client to Grozina (“Client Materials”).
The Client grants Grozina a limited, non-exclusive license to use, reproduce, modify, and display Client Materials solely as reasonably necessary to perform the contracted services.
The Client represents that it has the necessary rights and permissions to provide Client Materials to Grozina and authorize their use for the purposes of the engagement.
Grozina Materials and Intellectual Property
Unless otherwise agreed in writing, Grozina retains ownership of its pre-existing intellectual property, methodologies, processes, templates, concepts, systems, know-how, techniques, tools, and other materials developed independently of a Client engagement (“Grozina Materials”).
Upon full payment of all amounts due for a project, ownership of specifically identified final deliverables may be transferred or licensed to the Client as expressly stated in the applicable Service Agreement.
Unless otherwise agreed in writing, working files, drafts, unused concepts, internal methodologies, project files, source materials, and production files are not automatically included in the transfer of final deliverables.
Third-party materials, software, fonts, stock photography, music, plugins, platforms, and other licensed materials remain subject to the terms of their respective licensors.
Creative Approval and Revisions
The Client is responsible for reviewing and approving deliverables.
Unless otherwise specified in a Service Agreement, Grozina may establish reasonable limits on revisions based on the scope, timeline, and nature of the project.
Once a deliverable has been approved by the Client, subsequent changes requested by the Client may be treated as additional work and may incur additional fees.
Grozina is not responsible for delays resulting from delayed Client feedback or approval.
Fees and Payment
Fees will be stated in the applicable proposal, Service Agreement, invoice, or other written confirmation.
Unless otherwise stated in writing, invoices are due according to the payment terms specified on the invoice.
Grozina may require an advance payment, deposit, retainer, recurring payment arrangement, or other payment structure depending on the engagement.
The Client is responsible for applicable taxes, governmental charges, third-party costs, and approved project expenses unless otherwise stated in writing.
Grozina may suspend services if an invoice becomes past due.
Late Payments
If a Client fails to make a payment when due, Grozina may, subject to applicable law:
- Suspend or pause services;
- Withhold delivery of unfinished work;
- Require payment before resuming services;
- Recover reasonable collection costs; and
- Exercise any other rights available under the applicable agreement or law.
Any late fee or interest charge will apply only if expressly stated in the applicable Service Agreement or invoice and permitted by applicable law.
Cancellation and Termination
Either party may terminate a project or ongoing engagement according to the termination provisions contained in the applicable Service Agreement.
If no specific termination provision applies, Grozina may terminate an engagement upon reasonable written notice where permitted by law.
Upon termination, the Client remains responsible for fees and approved expenses for services performed and commitments incurred through the effective date of termination.
Amounts already paid for completed services, non-cancellable commitments, third-party costs, or work already performed are generally non-refundable unless otherwise required by law or agreed in writing.
Third-Party Services and Platforms
Grozina may use third-party platforms, software, advertising networks, hosting providers, social media platforms, analytics services, payment processors, email platforms, printing companies, vendors, contractors, photographers, and other service providers in connection with an engagement.
Grozina is not responsible for the independent acts, omissions, policies, outages, changes, suspensions, pricing, or technical failures of third-party platforms or providers.
Third-party services may be subject to separate terms and privacy policies.
Marketing, Advertising, and Media Results
Grozina will use commercially reasonable professional efforts to perform agreed services.
However, Grozina does not guarantee specific business, financial, advertising, sales, search-engine, social-media, public-relations, media-placement, audience, fundraising, website-traffic, or other results unless a specific written guarantee is expressly included in the applicable Service Agreement.
Media outlets, search engines, social media platforms, advertising networks, and other third parties independently control their policies, algorithms, editorial decisions, placements, rankings, reach, availability, and performance.
Grozina cannot guarantee that a particular publication, journalist, platform, search engine, advertising network, influencer, or other third party will publish, approve, display, distribute, or continue displaying Client content.
Website and Digital Services
For website, SEO, social media, digital advertising, and related services, results may depend on third-party platforms, algorithms, hosting providers, domain registrars, software, browsers, operating systems, internet service providers, and other technologies outside Grozina’s control.
Grozina does not guarantee uninterrupted operation, specific search rankings, advertising approval, social-media reach, website traffic, or continued availability of any third-party platform.
Confidentiality
Each party agrees to use reasonable care to protect confidential information received from the other party in connection with an engagement.
Confidential information does not include information that:
- Is publicly available through no breach of an obligation;
- Was already lawfully known to the receiving party;
- Is independently developed without use of confidential information; or
- Is lawfully obtained from a third party without a confidentiality obligation.
A party may disclose confidential information when required by law, court order, or other valid legal process.
Where an applicable Service Agreement contains confidentiality provisions, those provisions will control.
Privacy
Grozina’s collection and use of personal information is described in its Privacy Policy.
The Website may also use cookies and similar technologies as described in Grozina’s Cookie Policy.
By using the Website, you acknowledge that your use of these technologies is subject to the applicable policies.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Website and services are provided on an “as is” and “as available” basis.
Grozina does not warrant that:
- The Website will always be available or uninterrupted;
- The Website will be error-free;
- All information on the Website will always be complete or current;
- Third-party platforms will remain available;
- Services will produce a particular commercial result; or
- Every deliverable will satisfy a purpose not expressly identified in the applicable Service Agreement.
Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Grozina and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, loss of data, or loss of goodwill arising from or related to the Website or services.
To the fullest extent permitted by applicable law, Grozina’s aggregate liability arising out of or relating to a particular engagement will not exceed the amount actually paid to Grozina by the Client for the specific services giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited under applicable law.
Indemnification
To the fullest extent permitted by law, the Client agrees to defend, indemnify, and hold harmless Grozina and its owners, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, costs, and reasonable attorneys’ fees arising from:
- Client Materials supplied to Grozina;
- The Client’s breach of these Terms or an applicable Service Agreement;
- The Client’s violation of applicable law;
- The Client’s unauthorized use of third-party intellectual property; or
- Claims arising from information, representations, products, services, or materials supplied or approved by the Client.
This provision does not require the Client to indemnify Grozina for liability caused by Grozina’s own willful misconduct or other conduct for which indemnification cannot lawfully be required.
Force Majeure
Grozina will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, flood, war, terrorism, civil unrest, governmental action, labor disruptions, widespread technology failures, internet outages, cyber incidents, utility failures, pandemics, or failures of third-party platforms or service providers.
When reasonably possible, Grozina will notify the Client of material delays caused by such circumstances and work with the Client to establish a reasonable alternative schedule.
Website Content
The content published on the Website is provided for general informational purposes.
Although Grozina makes reasonable efforts to maintain accurate information, we do not warrant that all Website content is complete, accurate, current, or error-free.
Grozina may modify, update, suspend, or discontinue Website content or functionality at any time.
Third-Party Links
The Website may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily constitute an endorsement or recommendation.
Grozina is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or services provided by Grozina shall be brought in a court of competent jurisdiction located in the State of Florida, unless the parties have agreed otherwise in writing or applicable law requires another forum.
Nothing in these Terms prevents either party from seeking emergency or equitable relief in a court of competent jurisdiction where permitted by law.
Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.
Waiver
A failure by Grozina to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision in the future.
Entire Agreement
These Terms, together with any applicable proposal, statement of work, Service Agreement, invoice, Privacy Policy, Cookie Policy, and other written agreements expressly incorporated into the engagement, constitute the agreement governing the applicable relationship between Grozina and the Client.
A separate written Service Agreement may supplement or supersede these general Terms for a particular engagement.
Changes to These Terms
Grozina may update these Terms periodically.
Updated Terms will be posted on the Website with a revised Effective Date. Changes will apply prospectively unless otherwise required by law or expressly agreed in writing.
For existing Client engagements, the terms of the applicable Service Agreement will continue to govern unless the parties agree otherwise.
Contact
Questions regarding these Terms may be directed to:
Grozina, LLC
25 SE 2nd Avenue, Suite 550
PMB 1046
Miami, FL 33131
United States
Email: info@grozina.com
Phone: +1 305-901-9458
Last Updated: August 21, 2026